PRIVACY POLICY

Last Updated: August 28, 2024

Welcome to The Flune ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theflune.com ("Website").

By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Website.

1. INFORMATION WE COLLECT

We collect different types of information to provide and improve our services. This includes:

1.1 PERSONAL INFORMATION

When you interact with our Website, we may collect the following personal information:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information

  • Order details

1.2 NON-PERSONAL INFORMATION

We also collect non-personal data, which does not directly identify you, such as:

  • Browser type and version

  • IP address

  • Device information

  • Operating system

  • Website usage data (e.g., time spent on pages, click-through rates)

1.3 COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience, analyze Website traffic, and improve our services. For more details, refer to Section 6: Cookies & Tracking Technologies.

2. HOW WE USE YOUR INFORMATION

We use your information for various purposes, including but not limited to:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending transactional emails (e.g., order confirmations, shipping updates)

  • Improving our Website and services

  • Detecting and preventing fraudulent transactions

  • Complying with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. However, we may share it with third parties in the following cases:

  • Service Providers: We work with third-party service providers (e.g., payment processors, shipping carriers) to complete your purchases.

  • Legal Compliance: If required by law, we may disclose your data to government authorities.

  • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

  • Analytics & Advertising Partners: We may share non-personal data with analytics providers to enhance our Website performance.

4. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. If you wish to delete your data, refer to Section 5: Your Rights & Choices.

5. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Portability: Request a copy of your personal data.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data.

  • Objection: Object to certain data processing activities.

  • Restrict Processing: Request limitations on how we process your data.

  • Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise any of these rights, contact us at customerservice@theflune.com.

6. COOKIES & TRACKING TECHNOLOGIES

Cookies are small text files stored on your device that help us improve user experience. We use different types of cookies, including:

  • Essential Cookies: Required for core functionality.

  • Performance Cookies: Help analyze Website traffic.

  • Functional Cookies: Enhance personalization.

  • Advertising Cookies: Deliver targeted ads.

You can manage cookies through your browser settings. Disabling cookies may affect Website functionality.

7. THIRD-PARTY LINKS & EMBEDDED CONTENT

Our Website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or privacy practices.

Embedded content (e.g., videos, social media posts) may collect data as if you were visiting the third-party website directly. Please review their policies before interacting with such content.

8. DATA SECURITY MEASURES

We implement industry-standard security measures to protect your personal data, including:

  • SSL encryption

  • Secure payment gateways

  • Access control restrictions

  • Regular security audits

While we take reasonable precautions, no data transmission is 100% secure. Please take precautions when sharing personal data online.

9. CHILDREN'S PRIVACY

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take immediate steps to delete the data.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review it regularly.

11. CONTACT

If you have any questions about this Privacy Policy, please contact us at:

This Privacy Policy is effective as of the date stated above and applies to all users of our Website. By using our services, you acknowledge and accept this Privacy Policy.